Got Questions?

We've got answers!! (but if you don't see an answer to one of your questions shoot us an email at ellisandoak@gmail.com and we'll happily answer it for you). 

You'll likely also see it on this page in the future!  

1. Do you ship outside of Saskatchewan?
We sure do, but additional shipping charges do apply. All you have to do is select your destination at check-out! 
2. Do you ship outside of Canada?
We are currently not shipping outside of Canada. If you are wanting to mail a gift to a friend or family member in another country, please contact us directly and we can check into the options.
3. Do you accept returns?
We do accept returns with a slight condition. You can return anything within 7 days of purchase (gift receipts may vary) and receive an in-store credit.
4. Where are the local pickups?
We offer two local pick ups for anyone living (or traveling) to Saskatoon and area.
Vintner's Cellar Saskatoon
146-1824 McOrmond Drive
OR...
232 Cowan Crescent
Martensville Saskatchewan
5. What if my item isn't available at the pickup location I want?
Not a problem at all! Purchase the product, and notify us that you'd like the other pickup location, and we'll make sure to have it there for pickup.
5. What stores sell Ellis + Oak?
Currently the only retail business that carries Ellis + Oak products is Vintner's Cellar Saskatoon. You can pop into the store to shop our products during retail hours, or use that location for pickup. 
6. What if something arrives damaged?

We do our best to take care of all breakables being shipped, but it is out of our control once it leaves our store. If you receive something damaged please contact us and we will  do our best to accommodate you.

We tried to think of everything that our customers would ask, but there is a chance we missed something.

Hey I'm Stacey,

The founder of Ellis + Oak, a boutique shop that hand picks all of our products with our customers in mind.

I'm married to Kyle, the most wonderful husband and father, and we have two awesome kiddos - Ellory and Kenzen.

Our brand carries special meaning as Ellis is my grandma's maiden name. I am extremely honoured to own a business that is named after her. I hope you enjoy browsing our collection of unique home and giftware.

Shop Now!